Terms and Conditions

Shipping

Items will be packaged very well and thoroughly protected, including bubble wrap and cardboard. Usually a lot of my packaging will be recycled. I use Royal Mail/Parcelforce as I am based in the UK. Depending on the item I may be able to ensure that it goes same day, 24 hour or signed for etc (please contact me for this). If you need something urgently, please contact me before you buy the item to see if this is possible.

If paying by PayPal, I will send item to the delivery address stated at the checkout, not the PayPal account.

Shipping to UK : 1-3 working days (for first class)
Shipping to Western Europe : 1-4 working days
Shipping to Eastern Europe: 3-7 working days
Shipping to rest of the world : 5 – 10 working days 

Please note: If the item is being shipped overseas, there is a very slim chance that it can be kept in customs for up to 6 weeks. Please understand that this is a risk with all packages coming out of the UK, and should not be a problem. 

If goods have been damaged once you receive them, please sign for as ‘damaged in transit’ or email within 24 hours of delivery.

Refunds

If you would like a refund, please contact me. The item must be resent back to my full address for my attention, and be in good condition with the original packaging. No amount can be refunded until the item has been returned in undamaged condition.